How Delivery Works

Delivery Schedule

We currently deliver 7 days a week from 8:00 AM – 6:00 PM. Order by 12 PM the day before for next-day delivery.

Our meal kits are guaranteed fresh for up to 4 days.

 

 

PLACE ORDER DELIVERY
Monday before 12:00 PM Tuesday 8:00 AM - 6:00 PM
 Tuesday before 12:00 PM Wednesday 8:00 AM - 6:00 PM
Wednesday before 12:00 PM Thursday 8:00 AM - 6:00 PM
Thursday before 12:00 PM Friday 8:00 AM - 6:00 PM
Friday before 12:00 PM Saturday 8:00 AM - 6:00 PM
Saturday before 12:00 PM Sunday 8:00 AM - 6:00 PM
Sunday before 12:00 PM Monday 8:00 AM - 6:00 PM

Please note your delivery day may be scheduled for the next available day due to delivery capacity.

Delivery Area

PC Chef™ Meal Kits are currently available for delivery in select areas of the Greater Toronto Area.

Be the first to know when we deliver to new locations by subscribing to our newsletter.

Postal Code Check

Enter your postal code to find out if we are delivering in your area.

delivery map

Current delivery areas:

Markham

Scarborough

Richmond Hill

Vaughan

Toronto

Mississauga

Oakville

Brampton

Georgetown

Milton

Caledon

Burlington

Delivery Costs

There is a $5.00 flat rate delivery fee for all eligible delivery locations. If you are not home to receive your delivery, your meals will be placed in a cooler box at a $5 flat fee.

*There is no minimum to order PC Chef™ Meal Kits for delivery until November 30, 2020.

 Standard delivery $5.00 CAD
Cooler and Ice Pack + $5.00 CAD

* If you will not be home to receive your order during that time, you can let us know at checkout. The cooler box will keep your meal kits in refrigerated conditions (4°C/40°F) for up to 4 hours after delivery. Refrigerate your order by the time indicated on the delivery sticker provided. If you are unable to refrigerate your order by the indicated time on your cooler bag please reach out to our Customer Service team.

Delivery Order Updates

You will receive a notification when your order is within 1 hour of delivery and a notification when your delivery is complete.

It’s our goal to stay within our standard delivery times. If there happens to be a change with your scheduled delivery, we will let you know as soon as possible by email. We will provide you with updated delivery time options as well as refund details.

Condo / Apartment Buildings

For all condo and apartment building deliveries, we will place your meals in a cooler box to keep your meal kits cool. Your name will also be on the shipping label to ensure it finds you. If your building has a concierge or front desk reception, your delivery will be safely left with them. If not, our delivery team will call you once they’ve arrived. Your meal kits will be left in the safest location possible and remain at refrigerated conditions (4°C/40°F) for up to 4 hours after delivery.

Order Troubleshooting

You may cancel your order or modify the order (including adding or removing products or changing quantities) up until 10:00 a.m. on the day prior to the scheduled Delivery Day for your order (the “Cut-off Time”) by contacting Customer Service by phone at 1-855-951-3883 or by email at support@pcchef.ca, [7 days a week from 11:00 a.m. to 7:00 p.m. EST]. If you try to make any cancellation or modification after the Cut-off Time, we cannot guarantee that the order will be cancelled or that the modification will be made.

Legal Disclaimer

Order must be placed by 12pm local time to be eligible for next day delivery (“Offer”). Standard delivery fee of $5.00 applies. Current delivery schedule is 8am -6pm every day. Our full day delivery schedule can be found here.  Orders placed after 12pm local time will be delivered on the next applicable delivery date. (i.e. orders placed after 12pm local time on a  Mondays will be delivered on the Wednesday during our standard delivery hours.) Scheduled deliveries cannot be accommodated at this time. For a limited time only, no minimum to order is required. Any PC Chef Meal Kits added to, changed and/or removed from your order by you after 12pm on your order date, will automatically make your order ineligible for this Offer. Only our own electronic timing device will be accepted for time keeping purposes. Cannot be combined with any other offer, promotion and/or program and is only available online for PC Chef Meal kits at pcchef.ca. For any questions or concerns related to your order, please contact us at support@pcchef.ca or 1-855-951-3883. *We reserve the right to temporarily suspend, change and/or end this Offer at any time without notice including for technical difficulties and/or other unanticipated events. All rights reserved. © 2018 Loblaws Inc.


Not in our delivery area?

Shop online for pick up or delivery:

Shop in store:

Subscribe to our newsletter